Guides
Telehealth guides
Each guide answers one question a reader actually asks before using an online healthcare service. No filler, no invented statistics, and the date we last reviewed it is on every page.
Telehealth Basics
- Telehealth BasicsWhat Telehealth Cannot TreatAn honest overview of the limits of telehealth, including emergencies, conditions needing physical exams or imaging, and when in-person care is required.Updated
- Telehealth BasicsTelehealth Privacy and Your Health InformationPlain-language overview of HIPAA basics, what telehealth providers should disclose about data handling, and what a research site like ours does not collect.Updated
- Telehealth BasicsTelehealth Licensing and State RulesAn overview of why telehealth clinicians must be licensed by state, how licensure ties to the patient's location, and how to verify a clinician's license.Updated
Online Doctor Visits
- Online Doctor VisitsHow to Prepare for an Online Doctor VisitA step-by-step checklist for preparing for a telehealth appointment, from tech setup to gathering your medical history and current medications.Updated
- Online Doctor VisitsQuestions to Ask During a Telehealth VisitKey questions to ask your clinician during a telehealth appointment about diagnosis, treatment options, prescriptions, and follow-up care.Updated
Prescription Care
Urgent Care
Costs & Insurance
Choosing Providers
- Choosing ProvidersHow to Choose an Online Healthcare ProviderA practical framework for comparing telehealth providers on licensing, clinical scope, cost, privacy, and support before you book a visit.Updated
- Choosing ProvidersWhat to Look for Before Using a Telehealth ServiceWarning signs and due-diligence checks to run before booking with a telehealth service, from licensing gaps to unclear pricing and data practices.Updated
Start with a hub
- Telehealth: how online healthcare worksThe main hub covering service types, process, costs and limits.
- Providers we listThe services we have verified referral paths for.
- How we research providersWhat we verify, and what we refuse to publish unverified.
- Find careTwo questions to narrow down the type of service you need.