Privacy policy

What we do not collect

• We do not ask for or store symptoms, diagnoses, medications or medical history.
• We do not ask for Social Security numbers, insurance identifiers or member IDs.
• We do not require an account to use this website.
• Answers you select in the Find Care tool stay in your browser and are not saved by us.

What we do collect

• Usage measurement: which pages are viewed, which care category is selected, and which outbound provider links are used.
• A random session identifier stored in your browser's session storage, used to group events within a single visit. It contains no personal information and is discarded when you close the tab.
• Standard technical information your browser sends with any web request, such as approximate location derived from IP address, device type and referring page.
• Anything you choose to send us by email.

How measurement is used

We measure navigation and outbound clicks so we can understand which pages are useful and confirm that referral links work. Measurement events never include health information, and we do not attempt to identify individuals.

When you continue to a provider

Following an outbound link takes you to an independent third-party website with its own privacy practices. Anything you enter there — including any health information — is handled by that provider, not by us. Read their privacy policy before you register.

A note on HIPAA

Telehealth Discover is not a covered entity or a business associate, and we do not claim HIPAA compliance. We avoid handling protected health information entirely rather than claiming to protect it.

Your choices

• You can block or clear browser storage at any time; the site remains usable.
• You can browse the informational pages without selecting anything in Find Care.
• You can email us to ask what we hold in relation to a message you sent, or to ask us to delete it.

Changes and contact

We will update this page when our practices change and revise the review date. Questions can be sent to hello@telehealthdiscover.com. Please do not include health information in your message.